I got this via email a little while ago and figured to let you computer geeks answer it for Alex.
Ken, I have read your blog for awhile now, and even comment once in a while. Over the years several people have been given help. I am asking for help with my computer.
My computer is my window to the world. At an old 73, disabled, limited in energy, ability and finances, my computer connects me to the world outside my home.
I use it for everything, news, free books, ordering pet food, people food, soaps – bath, personal, dish – and whatever else that I may need. Unfortunately the computer is having some issues that I cannot solve myself, if some one could give me information or guidance I believe I could fix this myself.
I cannot get into any of the other blogs I read, (sign from God?) Cannot sign in to duck duck go, sometimes get into Drudge Report, without pictures, and no pictures on your blog either, cannot go to links, can read comments though.
This is the message I get when I try to get Duck Duck Go or anywhere else.
Your connection is not secure
The owner of duckduckgo.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.
This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.
Report errors like this to help Mozilla identify and block malicious sites
This first started with a pop up from flash player wanting to store information on my computer, I denied this, then a warning that I could not see some things because flash player was outdated, needed updating.
I have run malware bytes, spybot, tdss, several other things, no improvement. I don’t know what else to try. Cannot get anywhere to look anymore cannot get into firefox at all, for the same reason as duck duck go.
can you recommend someone to help via email, or post this on your blog and either I can still hopefully read comments or someone could email me?